ABOUT US

About Us

We are among the leading Destination Management Companies and Tour Operators in Malaysia, with more than 2 decades of ground handling experience. We pride ourselves in delivering genuine Malaysian hospitality for free independent travellers, tour groups, special interests and MICE business travellers. With our network traversing Peninsular and East Malaysia, our operation and business policy is much entrenched on our core value of professionalism, creativity and competitiveness. 

Our Resources

Licensed (KP2272) by the Malaysian Ministry of Tourism to operate as inbound and outbound tour operator, we own and operate a sizeable fleet of tour vehicles of different models and capacity. Our reservation team is committed to respond within 24 hours and we have an overall staff strength of 30 full-time staff in the country, supported by dependable freelancers and service suppliers whenever needed. 

Our Expertise

'Giving good suggestion and being proactive' is our style. Along with creative approach, friendly and attentive service, we have the expertise to deliver valued service products to meet the high customer expectations of today. 

Meeting and Incentive Travels

Creativity and flawless service are the keys to our MICE business. From city orientation to jungle experience and from team building to gala dinners, our vast experience can be put to excellent use. We are a registered Destination Management Company with Malaysia Convention & Exhibition Bureau (MyCEB).

Individual Travels

Be it for holiday or business purposes, seat in vehicle or private transfer and tours, personalised VIP service or hospitality arrangements, we can provide the tailored package for every discerning individual travel need. 

Leisure Groups

With our close link to hotels and wealth of experience in handling leisure or special interest groups, we are well-equipped to meet all series group and ad-hoc group travel requirements. 

Outbound Services

We offer a wide spectrum of outbound services which include airline ticketing, destination packages, worldwide hotel reservations, land transportation services, cruises and etc. We are a member of Malaysian Association of Tour and Travel Agents (MATTA) and International Association of Travel and Tourism Professionals (SKAL). 

Cruises and Shore Excursions

We also specialise in providing shore excursion services to international cruise liners or passenger vessels calling at any ports in Malaysia. Our shore excursion programmes are tailored to the shore time schedule at each port-of-call. 

Our Standards

In today's fast-paced world, efficiency and quality are essential. With our own facilities and extensive supplier network, plus our consistent quality control, we have the advantage over others in the meeting the required standard of our valued clients. 

Our Commitment

We are committed to deliver and to provide a unique travel experience for all visitors under our care. Customer satisfaction is always our ultimate objective. 

 

Tour & Incentive Travel Sdn Bhd, Operating License: KP2272

Address: A-2-10 Vantage, Jalan Desiran Tanjung,Tanjung Tokong, 10470 Penang, Malaysia  |  Tel: +604 899 8833

General Enquiries Email: info@tour-incentive.travel  |  Booking or Service Confirmation Email: booking@tour-incentive.travel

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